Privacy Policy
Last updated: December 23, 2025
At FlexoTools, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account (email address, name)
- Subscribe to our newsletter or marketing communications
- Contact us for customer support
- Participate in surveys or promotions
Usage Data
We automatically collect certain information when you visit, use, or navigate our Service:
- Log and usage data (IP address, browser type, device information, pages visited)
- Performance metrics (processing times, file sizes)
- Cookies and tracking technologies (see our Cookie Policy for details)
File Data
When you use our tools, we temporarily process your uploaded files (images, PDFs, documents, etc.). These files are processed in memory and are automatically deleted after processing is complete, typically within minutes. We do not permanently store your files unless you explicitly save them to your account.
2. How We Use Your Information
We use the information we collect or receive to:
- Provide, operate, and maintain our Service
- Send you important updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage trends and improve our tools and services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
- Send you marketing communications (with your consent, and you can opt-out anytime)
3. How We Share Your Information
We may share your information in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services for us, including:
- Authentication: Supabase for user authentication and account management
- Hosting: Vercel for application hosting and deployment
- Analytics: Google Analytics or similar services for usage analytics
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
4. Data Retention
We retain your information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Uploaded files are processed temporarily and automatically deleted after processing (typically within minutes to a few hours). Account data is retained until you request deletion or we terminate inactive accounts according to our data retention policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption in transit (HTTPS/TLS) and at rest
- Secure authentication with Supabase
- Regular security audits and updates
- Access controls and authentication requirements
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to processing of your information for certain purposes
- Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
For more detailed information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside India and choose to provide information to us, we transfer the information to India and process it there.
10. Third-Party Links
Our Service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Updating the "Last updated" date at the top of this Privacy Policy
- Sending you an email notification for material changes
- Displaying a prominent notice on our Service
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: flexotools.app@gmail.com
Support: flexotools.team@gmail.com
Website: https://flexotools.com